At Tote Culture, we aim to process and deliver every order safely and on time.
Once your order has been dispatched, tracking details will be shared whenever tracking is available.
Tote Culture is not responsible for delays caused by courier partners, incorrect or incomplete addresses, public holidays, natural events, or other circumstances beyond our reasonable control.
If your order is significantly delayed or appears to be lost in transit, please contact us with your order number and we will assist you in checking the shipment status.
Customers are responsible for providing a complete and accurate delivery address and contact information. Tote Culture is not responsible for delivery issues caused by an incorrect or incomplete address. Any additional shipping charges resulting from such an error may be payable by the customer.
An order will be considered delivered once the courier partner records it as successfully delivered to the provided shipping address. If you believe your order has been incorrectly marked as delivered, please contact us as soon as possible.
Currently, Tote Culture ships within India only. International shipping may be introduced in the future.
For any questions regarding your shipment or delivery, please contact us through the contact information provided on our website.
Tote Culture reserves the right to update this Shipping Policy from time to time. Any changes will be posted on this page.